Delete your Rentiva account

In the app

1. Sign in to Rentiva in the app or at rentivaproperties.co.za.
2. Landlords: open Settings. Tenants: open More → My account.
3. Tap Delete account, type DELETE and confirm.

Your login is removed straight away.

By email

If you can't sign in, email rentivaproperty26@gmail.com from the address on your account with the subject "Delete my Rentiva account". We'll confirm it's you and delete the account within 30 days.

What gets deleted

• Landlords: your login. If you are the only owner of your portfolio, the whole portfolio is deleted too: properties, tenants, leases, payments and proofs of payment, electricity records, maintenance requests, inspections, notices and uploaded files.
• Tenants: your login and notification settings. Your landlord keeps their own records of your lease and payments for their bookkeeping. Ask your landlord if you want those removed.
• Backups roll over and are removed within 30 days.

See the privacy policy for more.